Behavioral Health Interventions of Greater St. Louis
"Come talk to Us"
BHI Statement of Transparency & Accountability
Here's Our Standards of
Accountability to You
Our guiding principles are that we will:
Provide information in a way which reflects the security, and other significant priorites (based on the best interest of our clients).
Make information available about our plans, decisions, policies, standards, and performance
Provide information about how we are governed, our finances and how we achieve value for money.
Make sure information is easy to find, relevant, accurate and wherever possible self-explanatory
Respond to requests in a way which is cost effective and proportionate
Always act lawfully and comply with any requirements set by our regulators
What this means:
At Behavioral Health Interventions of Greater St. Louis, we believe in, and practice transparency and candidness in our communications with the overall community as it pertains the interactive practices of our affairs. Within our obligations to comply with our licensing and other regulatory bodies as they regard the functioning, procedures, and processes of our agency, we will make every effort to provide, in the most appropriate of fasion and spirit, any information request regarding our mission, goals, practices and objectives. Please contact us with any information concerns that you may have. Please foward informational request to hmangrum01@bhiogstl.org
What we publish routinely:
We publish and provide the following information in different ways and formats to meet the diverse needs of our customers. In many cases we use our website to share information, but we may print some documents such as leaflets and newsletters. We also use social media channels such as Twitter and Facebook.
Annual Financial Statements
Our staff compensation package & other operating costs to the organization
Details of all expenditure over $500 on regeneration work funded via the Missouri Department of Mental Health and other sources of public funding.
Our service standards, performance and plans:
A comprehensive list of all our main policies, which are available on request
Information on our services and how we manage our programs
Our annual report to the public
Plans for major changes in services provisions and related polices changes regarding such
Financial Information regarding such standards, performances, and plans
Other financial related such as our Financial Statements and annual Report to our communities
Our Responsibilty for your safety and confidentiality
The safety of our community is our absolute priority and we comply with all legal and regulatory responsibilities to ensure your safety.
This includes carrying out Public Saftey Responsibilities in all facilities where there are common and restricted ("staff access-only") areas and taking the follow-up action(s) indicated to be needed by our assessment findings and those of regulatory mandates.
We will also provide a summarized classified copy of a PSR upon request pursuant to our compliance with state and other regulatory requirements such as the Health Information Act.
In some cases, we will be unable to provide information requested. This is likely to be the case where:
It would involve disclosing personal information to a third party as defined by the Data Protection Act
The information is confidential or commercially sensitive
The information is in draft form
Disclosure is prevented by law
The information is not readily available/ is difficult to access
In these circumstances we will respond to the request within 20 working days explaining why the information cannot be provided.
For further information on access to personal data, please see references to the HIPPA compliance law section in our privacy policy.
Thank you
Cordially,
Harold Mangrum
Harold Mangrum
Chief Executive Officer
Behavioral Health Interventions of Greater St. Louis
